YOUR STAY AT BELOVINA

House rules

The freedom to feel at home comes with the care to keep it just as beautiful.

Welcome to Belovina. These rules protect our guests' comfort, the safety of the house and the quality of the experience. The lead guest accepts them on behalf of all guests, children and visitors included in the stay.

1. Arrival and departure

• Check-in: after 3:00 pm.
• Check-out: by 11:00 am.
• Please let us know your approximate arrival time in advance.
• Early check-in and late check-out are available only subject to availability, written confirmation and any applicable additional charge.
• At check-in, all guests are registered with valid identification in accordance with applicable legal requirements.

2. Capacity and registered guests

The house accommodates up to 6 guests in regular sleeping places. Each of the two bedrooms has a double bed and a single sofa bed — three sleeping places per bedroom. Up to 2 additional children under 3 may stay in cots requested in advance without occupying a regular sleeping place.

• Unregistered overnight guests and exceeding the confirmed capacity are not permitted.
• Visitors require prior written approval and may not stay overnight unless added to the booking and registered.
• The lead guest is responsible for the conduct of everyone associated with the booking.

3. Care of the house

Belovina is a solid-log home created from a living natural material. Please treat the furnishings, appliances, pool, garden and every amenity with the same care you would give your own home.

• Do not move heavy furniture, appliances or decorative items, or attach decorations, without permission.
• Do not remove linen, towels, tableware or furnishings from their intended areas.
• When leaving, close windows, lock entrances and switch off unnecessary appliances.
• Report any damage, missing item or technical issue immediately so we can respond discreetly and quickly.

4. Quiet enjoyment and neighbours

Quiet hours are from 11:00 pm to 8:00 am. During this time, music, conversation and outdoor use must remain considerate of neighbouring properties.

• Sound systems, loud music, shouting and behaviour that disturbs the peace are not permitted.
• Aggressive, dangerous, discriminatory or unlawful behaviour is not tolerated.

5. Smoking, water fireplace and outdoor fire

• Smoking and vaping are not permitted anywhere indoors. Outdoors, use designated areas and ashtrays only.
• Wood may be used only in the outdoor fire pit. The fire pit and barbecue must never be left unattended and may be used only when weather and fire-safety restrictions allow.
• Do not use flammable liquids or other dangerous accelerants. The fire must be fully extinguished after use.
• Candles and fireworks are permitted only when expressly approved in writing and arranged or supervised by Belovina.

6. Pool and safety

• The pool must be used responsibly and in accordance with the on-site guidance; there is no permanent lifeguard.
• Children and non-confident swimmers must remain under the constant, direct supervision of an accompanying adult.
• Running, pushing, unsafe diving, glassware, breakable objects and electrical appliances are not permitted around the water.
• Do not use the pool when judgment is impaired by alcohol, medication or other substances.

7. Children and safety-sensitive areas

Children are warmly welcomed. Cots and highchairs are available by advance request. Their parent or accompanying adult remains responsible for supervision at all times.

• Never leave children unattended near the pool, internal staircase, terrace, glass balustrades, kitchen, barbecue or outdoor fire pit.
• Climbing, sitting, standing or leaning over glass balustrades, fences and furniture is not permitted.
• Any crack or damage to a glass surface must be reported immediately; the area must not be used until inspected.

8. Kitchen, barbecue and beverages

• Never leave cooking, a heating appliance, barbecue or fire unattended.
• The professional barbecue must be used in its designated outdoor area and left safe after use.
• Wine cabinet drinks have displayed prices and are not included in the accommodation price. Drinks and products consumed from the Belovina selection are payable at check-out according to the price list provided.

9. Private celebrations and events

Belovina may host an intimate private or corporate occasion for up to 12 attendees, but only by advance request, an agreed concept and written confirmation.

• A standard accommodation booking does not include permission for a party, event or additional visitors.
• Only registered overnight guests may stay, within the capacity of 6 plus 2 children under 3.
• The timing, services, price and requirements for each event are confirmed separately in writing.
• Professional photography, filming, commercial or advertising activity requires prior permission.

10. Cleanliness and damage

The lead guest is responsible for evidenced damage, missing items, indoor smoking or exceptional soiling caused during the stay.

• Normal wear and tear is not charged. For damage, missing items, evidence of indoor smoking or exceptional soiling, only the actual, reasonable cost is charged and itemised for the guest.
• Any charge is communicated and supported by appropriate evidence.
• We do not ask guests to perform standard end-of-stay cleaning. Please place waste in the designated bins and leave used dishes and the kitchen in a reasonable condition.
• Return all keys, remote controls and supplied items at check-out.

11. Access, security and privacy

• An authorised representative may access the property in an emergency, for urgent repair, pool maintenance or a serious safety risk. Guests are notified in advance whenever possible.
• There are two outdoor cameras on the property — by the barbecue and by the fire pit. When surveillance is active, they record video and audio for property security. There are no cameras inside the house. Recordings are normally retained for 6–7 days, no longer than 7 days; footage relevant to a specific incident may be retained to investigate it and defend legal claims. The controller is BELOVINA Ltd. Access to recordings is restricted to authorised persons; disclosure to competent authorities requires an applicable legal basis. You may request in advance that the cameras be switched off during your stay — this must be discussed and confirmed by the host and is not automatically guaranteed. For questions, objections and requests: office@belovina.com or +359 898 546 463.
• Do not cover, disable or damage security systems, sensors or technical equipment.
• Guests remain responsible for their personal belongings, except where the law provides otherwise.

12. Parking and EV charging

• Park only in designated spaces and do not obstruct access to the property or neighbouring areas.
• The EV charger must be used according to the on-site instructions and only with a roadworthy vehicle and compatible cable.

13. Incidents and technical issues

In the event of an emergency, incident or fault, contact Belovina immediately and follow the on-site guidance. Do not attempt repairs yourself and allow reasonable access for inspection and remedy.

Any temporary interruption to electricity, water, internet or another external service is handled according to the specific circumstances and applicable law.

14. Serious breaches

Illegal activity, deliberate damage, unregistered guests, an unauthorised event, indoor smoking, unsafe use of fire, interference with security systems, or serious and repeated disturbance may result in refusal of check-in or termination of the stay.

Where the breach allows, a warning and reasonable opportunity to stop it will be given first. Immediate action may be taken where people or property are at risk. Financial consequences are determined by services actually provided, evidenced loss and applicable law.

15. Acceptance and related terms

By confirming a booking, the lead guest accepts these rules and agrees to share them with everyone in the party. The separate Booking, payment and cancellation terms apply to payment, amendments and cancellation.

Booking, payment and cancellation terms · Privacy policy

Last updated: 11 November 2026.